From Invisible to Iconic: Leadership That Leaves a Legacy

Vanessa Broers
Pyle Center
@ 1:00 pm CST - 1:45 pm CST

You can be brilliant and deeply respected in your role, and still feel invisible. Many IT leaders learn to self-minimize to appear steady, rational, and in control, but in the process, they lose the very thing that …

From Sales to Support: Customer Service Lessons for IT Success

Mehrnaz Ahmadi Joobaneh
Virtual
@ 2:00 pm CST - 2:45 pm CST

About 20 years ago, I started my career as a bank teller. During that time, I went through a training program on how to deliver exceptional customer support and sales. Those lessons made such an …

Relationships First: Reimaging Leadership for a Connected World

Ken Fanta (he/they)
Pyle Center & Virtual
@ 2:00 pm CST - 2:45 pm CST

In today’s fast-paced IT environment, technical skills alone aren’t enough. The most effective leaders prioritize relationships—building trust, empathy, and strategic alignment across the organization. This session explores how relationship-centered leadership drives innovation, resilience, and transformation. …

Leading Research Computing Through RISE

Todd Shechter, Kyle Cranmer, Jan Cheetham, Mike Collins, Sarah Stevens, Brian Bockelman
Pyle Center
@ 3:00 pm CST - 4:00 pm CST

“Leading research computing through RISE” brings together five leaders from across UW–Madison to explore how innovative ideas in research computing are born, nurtured, and scaled. This panel will delve into strategies for engaging researchers, implementing …

Closing Remarks

CIO Didier Contis
@ 4:00 pm CST - 4:30 pm CST

Networking

Memorial Union 800 Langdon St, Madison, WI 53706
@ 4:30 pm CST

Come hang with the organizers and fellow campus leaders at Memorial Union for some laid-back conversation and connection. Grab a drink, swap ideas, and keep the good energy rolling.